TemplateManager365 does not have a server side component that receives any data (including but not limited to template or user data) from the plugin. The add-in is only hosted on a read-only server in Microsoft Azure’s European Datacenters, communicates directly with Microsoft Graph on your behalf from the computer it is running on to manage the templates. You can use our permissions guide to ensure this using a firewall if you wish.

Privacy Policy

• If you use the personal edition of TemplateManager365 all your templates are stored in your mailbox. Only your account has access.

• If you use the team edition of TemplateManager365 all your templates are stored in the Microsoft 365 Group’s OneDrive in a folder called “TemplateManager365”. Only accounts in the Microsoft 365 Group have access.

• No template or user data is ever sent to any of our servers. There is no server endpoint that could receive any data on our servers.

• Our website does not use cookies for tracking. We use privacy-first (cookie-less) analytics from Fathom Analytics in strict EU isolation mode to track usage, we use Helpscout for customer support which sets technical cookies to provide their service and we use Sentry to monitor for errors in our plugin.

• If you contact us via email or help desk we will store the information you send us to help us answer your query or any future queries.

Change log

• February 20, 2025: Due to removing the paid edition (and any licensing server) from the add-in, we no longer receive (and store) any user data on our servers. Therefore we removed the extensive legal text for the privacy policy and reduced it to the simple form you see above which explains our privacy first approach.
• December 3, 2024: Rewording of page title and slight re-formatting
• Aug 02, 2024: Switched from Crisp to Helpscout for customer support
• June 24, 2023: First version